Security: Keeping Our Customers Safe
Thursday, June 18th, 2009At ABBA First Mortgage, Inc. we hold the integrity of your information in the highest regard. We are keenly aware of the growing problem of Identity Theft in America and we make every effort to protect you, our most valuable asset from this ever-growing threat.
During the course of processing your application, we accumulate non-public personal information about you from the following sources: information we receive from you on applications or other forms, information about your transactions with us, our affiliates, or others, and information we receive from a credit reporting agency.
We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain procedural, physical, and electronic safeguards that comply with federal standards to guard your non-public personal information. We do not disclose any non-public personal information about you to anyone, except as permitted by law.
Here are some examples of the actual steps we take on your behalf…
Procedural Safeguards:
• Every new employee signs an agreement to follow our security policies;
• We check references thoroughly prior to hiring;
• We regularly remind all employees of our company’s policy and legal requirements.
• We have a policy in place to notify customers promptly if their non-public personal information is lost, stolen or damaged.
Physical Safeguards:
• All doors, windows and entries are kept locked;
• Our office is protected by a monitored alarm system;
• Central storage areas are kept locked;
• Access to central storage areas are limited and closely monitored;
• Firewall system is used;
• Fire protection is maintained;
• We dispose of all customer information in a secure manner;
• We maintain a close inventory of our computers.
Electronic Safeguards:
• We encrypt sensitive customer information when transmitting;
• We use strong passwords on all computers;
• We use updated anti-virus software;
• We maintain up-to-date firewalls.
We do not take the trust that you put in us for granted and we hope that this gives you confidence about the caliber of service that you can expect from us. Navigating the waters of our ever changing times is no small task- but we want you to know that we are here to walk through these changes with you as trusted advisers.
Remember, “Finding the right HOME is hard enough… choosing the right LENDER doesn’t have to be.” Choose ABBA First Mortgage, Inc. for all of your home financing needs.